Hi

The Webstats script has strange behaviour. The counter for today as an example, shows 11 visitors, but if you click 'Today' to look at visitors per hour, it adds up to 23, which is correct, and that's what Google analytics shows.

It seems to do this every single day. I even removed all of the bots agent value in "Exclude Bots" but that didn't make a difference.

The tracking code is in every single webpage, so I don't understand a deficit of 12 visits.

It's unfortunate that it's not working. This is not normal behaviour for the stat.

There could be many causes, but you haven't provided much information.

- What is the URL of your website?
- Which PHP version are you using?
- Is the server time correct? (see general settings)
- Have you tried performing a “logfile repair” in the admin center?

With the above information, it may be possible to identify the cause.

Doodle schrieb am 06.01.26 um 13:25:16:

1. No problem.
2. Check. The stats script is thoroughly tested with PHP version 8.4.15 and is even compatible with PHP 8.5.
3. Check.
4. See the screenshot below.

5. After you’ve checked the log files, I recommend performing Recreate Index and Recreate Cache. Afterwards, don’t forget to switch maintenance mode off.
6. Advanced Settings → General → Check “Show error messages” and check your php-errors.log after a while.
7. It could be an SQL database issue, if you use one. I can’t test that — there is no SQL on my home server.

If the above recommendations don’t work, I’m out of options, I’m afraid.
In that case, try sending a PM to Holger (one of the programmers) for official support.

I also use Google Analytics, but I’ve never compared them.

Based on your screenshot, you are using the SQL database. That is why the Logfile repair option is not visible, because in this case you do not have any log files with the .txt extension.
So something seems wrong with the queries that the stats uses to retrieve data from the database.
I have no idea whether this is due to the stats script or the database, because I have zero experience with SQL.

What you can do is install a second stats installation in a new folder, choosing ‘Logging into Textfiles’ during setup. This is a one-time choice you have to make; you cannot switch between versions once you have made your choice.

You then place a second script on your web pages that detects visitors. Because two parallel stats are running, you can compare the two stats versions.