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Counter problem (Gelesen: 17833 mal)
jwwd
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Counter problem
24.11.09 um 12:44:10
 
Hi
After upgrade to version 4.1 - I have problems with my counter.

It stops counting and dont show the same as the admin center.

I have tried many times deleting the counter and webstat cache - but the problem continues several times a day.

Anyone else have this problem?

Best regards,

Henrik
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Husky
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Re: Counter problem
Antwort #1 - 24.11.09 um 20:37:59
 
Hi Henrik,

I recognized that the func/html_header.php is marked with a red flag in your SysInfo - have you modified that file? If not - upload this file again in the right transfer modus.

Did you tried to solve the problem with the repair file from the stat?

Husky
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jwwd
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Re: Counter problem
Antwort #2 - 25.11.09 um 13:26:55
 
Hi Husky

Thanks for your reply.

How do I download a new webstat? I cant find my original download.

Best regards,

Henrik
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Re: Counter problem
Antwort #3 - 25.11.09 um 21:35:24
 
Hi Henrik,

I talked to Holger and he will sent you (via E-Mail) the Version.   Smiley

Husky
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jwwd
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Re: Counter problem
Antwort #4 - 25.11.09 um 22:17:06
 
Hi Husky

Thanks - I already got the full version from Holger.

I hope it will solve the problem.

Best regards,

Henrik
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Re: Counter problem
Antwort #5 - 25.11.09 um 22:23:39
 
Hi again

I uploaded the latest func/html_header.php - but it is still marked with a red flag in my SysInfo

Lets see if my counter starts to behave now.

Best regards,

Henrik
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Re: Counter problem
Antwort #6 - 26.11.09 um 07:05:41
 
Hi again

Counter problem still occurs  Griesgrämig

Best regards,

Henrik
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Re: Counter problem
Antwort #7 - 26.11.09 um 09:03:55
 
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Re: Counter problem
Antwort #8 - 27.11.09 um 10:21:54
 
Hi again

OK - I tried the repair kit - and there was 3 errors which the script corrected.

But - unfortunately the counterproblem continues  Griesgrämig

Best regards,

Henrik
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Re: Counter problem
Antwort #9 - 28.11.09 um 08:57:38
 
Hi Henrik,

if the repair kit was able to fix the mistakes and finally you rebuild the cache and the problem will still occur - then I'm sorry to tell you that I have no more Idea to help you. Maybe the developer (R&H) will take over to solve this problem.

best regards
Husky  weinend
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Reimar
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Re: Counter problem
Antwort #10 - 30.11.09 um 20:25:06
 
Hi Henrik,

is it right that you cannot enter the admin center ?
If you can, please try to set the following:
Detailed referer to OFF

Afterwards run the cache creator and build the cache again. We hope this brings the stat back to life again ?

Best regards
Reimar
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Re: Counter problem
Antwort #11 - 01.12.09 um 10:13:18
 
Hi Reimar

Thanks for your reply and help.

I can enter my admin site without any problems.

I have now unticked "Show detailed referers" in the admin under "Advanced settings > Display"

After that I recreated the stat and counter cache.

I will let you know how it goes.

Best regards,

Henrik
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Re: Counter problem
Antwort #12 - 01.12.09 um 12:42:46
 
Hi again

Im sorry to tell, that the counterproblem didnt get solved.

After 2 hours - my counter says 92 visitors and my webstat says 101 visitors.

Any suggestions what to do?

Best regards,

Henrik
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Re: Counter problem
Antwort #13 - 02.12.09 um 23:02:20
 
Hi jwwd,

in the german section is from DeeoNe a solution posted what, we guess, will work.

Change the code in the file counter.php

row 272
current:
$visitor          [ $result[$x][1] ] =  $result[$x][0] + 86400;

in
$visitor          [ $result[$x][1] ] =  $result[$x][0] + ( $ip_recount_time * 60 );

and in row 334
current:
$visitor          [ $logfile_entry [ 1 ] ] =  $logfile_entry [ 0 ] + 86400;

in
$visitor          [ $logfile_entry [ 1 ] ] =  $logfile_entry [ 0 ] + ( $ip_recount_time * 60 );

this will fix the synchronization from stat and counter.
Second possibility: Instead to change the code by your self - wait untill next week for the things what will coming up .... Zwinkernd

Husky
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Re: Counter problem
Antwort #14 - 03.12.09 um 08:21:15
 
Hi Henrik,

thats exactyl the solution Husky wrote here down.

Bye
Reimar

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jwwd
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Re: Counter problem
Antwort #15 - 03.12.09 um 21:49:46
 
Hi

Woo hoo its working  Smiley

Could not wait to try it and the counter has been counting perfect the last 10 hours.

Thank you very much for your help.

Best regards,

Henrik
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Re: Counter problem
Antwort #16 - 04.12.09 um 03:43:10
 
Husky schrieb am 26.11.09 um 09:03:55:
Not nice!

Not nice! = Excellently!!! Cool

Husky
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Re: Counter problem
Antwort #17 - 10.12.09 um 12:31:04
 
Hi again

Just a follow up:

Its working perfect!!! Not one error since the counter.php update. (knock knock under the table)
Laut lachend Laut lachend Laut lachend
Best regards,

Henrik
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Re: Counter problem
Antwort #18 - 11.12.09 um 08:44:43
 
Good to know - thank's for the update!

Best regards

Husky
P.s.: Knock knock ..... Zwinkernd
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